Customer’s Reviews

/Reviews
Reviews 2018-02-18T14:56:38+00:00

SATISFIED CUSTOMERS SAYINGS!

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Read what our satisfied customers are saying about Capelli Hair Salon in Dallas, TX and Plano, TX.

I bought a Groupon for this salon and have been going back ever since. Anna is very good at giving you the cut you want or being adventurous if that’s your thing. Also, the color is great. I have brown hair with blonde highlights and they seem to last forever and I don’t get that “halo” effect. The staff is friendly and the place is very nice and trendy.

Elizabeth Hiatt

Review: I went t for a haircut and some highlight. Younes was my stylist and he did a fantastic job!. I’ve had my hair highlighted before, but this time at Gino Salon was definitely the best; Younes executed everything to perfection! The highlights blend in beautifully. The haircut came out great too- I simply had layers put in, but he cut them better than anyone else who has ever cut my hair. I’ve gotten so many compliments on my hair already!! I would definitely recommend this place to anyone who is in search of a new place to get their hair done. The entire staff was very friendly and the atmosphere was very welcoming. I would give the salon 5 starts!

Rebecca

Sent: Wednesday, May 12, 2010 3:30 PM
I live in Louisiana. While we have wonderful salons here, I wanted something special and new. I needed a different perspective and that is what I got! Mr. Younes Ounzar was my stylist at Capelli. He is smart, talented and knew what I wanted even before I did. I wanted the same experience that I think most women want. We want to be made to feel special and beautiful and I found that at Capelli’s! Younes talked with me about my wishes, answered all of my questions and ultimately created beautiful, shiny, sexy hair! I have never left a salon where I did not jump in the shower and redo my hair, until now! I would be your spokesperson any time you wanted! Thank you for the experience, but most of all thank you for leaving me with beautiful hair!

Stephanie Lee

Yelp Review: Younes is awesome! I was particularly nervous about what he could do with my hair after a major illness and the treatment. His expertise and compassion was so appreciated. He is very skilled — in coloring, cut and hair extension. I’m his customer as long as I live here — and I’m not going anywhere!.

Megan F. To Youne

Travelzoo had a coupon for services at this salon and I was pleased beyond my expectations. My hair was done by stylist, Paris, and she did a great job. In fact, my daughter – who is my chief critic – said “Your hair never looked better!” I would definitely recommend this salon.

Geri hetterich

Date: 02/14/12
City Search Review: After years of bad experiences at many of the supposed “best” and certainly the most expensive salons, I finally discoved Younes Ounzar. A friend had a beautiful buttery blond color so I asked for her colorist, who was Younes. I’m brunette with highlights & lowlights and consistently get compliments. No orange color, no ashiness just perfect all the time. I referred several friends to Younes who are all as pleased as i am. BD

nataliecolman9

Date: September 7, 2011
Review: Just went to Capelli Salon for the first time and they were excellent. best hair salon in dallasThe receptionist and the person that washed my hair (an assistant) were very friendly and helpful. Younes (pronounced like Eunice) was excellent, used to own a salon in Manhattan and he is the one who dyed and cut my hair! Younes matched my hair directly to a picture I showed him in a magazine. I have brown hair naturally and it becomes red from the sun. it is very hard to get the red out of my hair when dying it. I have been to two salons trying to get the red out and just dye my hair a dark brown. He also cut my hair very well…into a modern style that will be easy to fix. He was also very friendly and nice. By the way, before I sat down, I watched him finish another client’s hair and she was very happy w/ her haircut and bought a lot of product. Have to say, her hair looked great. I saw another hair stylist there and his clients seemed very happy. He seemed very nice and was also very busy. Paris did a great job with my color and long cut. I was SO afraid to try someone new. I got home and realized I was really pleased with my hair. jace c.

Erica

CITY SEARCH Review: Thank you Anna for always doing an exquisite job on my hair! I found this salon through Groupon, and randomly ended up with Anna. Lets just say I’ve never been more pleased with my hair! Anna�

elizabeth m.

CITY SEARCH Review: I love this salon! Great service, and very warm atmosphere. Anna does my hair and she is absolutely amazing! She always has new ideas and great suggestions. She’s also very attentive to me and�

 Alexis M

Quality Excellent
GOOGLE Review: best hair salon in dallas – I have been a customer of this salon for a year now and I absolutely love it! The staff is always very friendly and strives to make me feel at home. I would highly recommend Anna as the best hairstylist. She will take the time to go over all options with you to create the best look for you. Thanks Capelli Salon!

Carla Pabon

I’m so excited about having found Capelli Salon and especially Anna. Having been in the beauty business years ago, I’ve been very disappointed in the cut and coloring I’ve received from many of the top salons here in Dallas. Anna gave me a great cut and the coloring was perfect. What a find! Anyone looking for professional salon services should make it a point to visit Anna at Capelli’s. I’m certainly going back and feel like I’ve finally found the perfect place for me. Thanks Anna.

Brenda Blend

YELP Reviews: best hair salon in dallas – I bought a Groupon to Capelli because a. I needed a little trim and b. they were nearby. This salon is where the Gooey’s Yogurt Shop used to be on the southbound side of Preston, one light south of PGB. I walked in and have to say I was little blown away. I guess since the area is a little on the meh side, I was expecting something not so chic and it used to be a yogurt shop. However, this place has been transformed in to one of those gorgeous salons that has beautiful modern decor, offers you a water or cappuccino (!) on arrival, and plays soothing lounge music that you find at places like Uptown Dallas. I was given the deep-conditioning treatment as part of my service and my hair is SOOOO swingy and bouncy! I got a simple trim done and I was impressed that Anna pointed out that my layers weren’t blended and asked if she could even them out some. She really went out of her way to make sure my hair was exactly what I wanted. She styled my hair expertly and applied some really yummy smelling serum to seal off the cuticles. I felt like my hair was definitely in some good professional hands. Even their shampoo girl was a graduate of cosmetology school who was working her way up! I liked it so much that I booked my ombre highlights for next week and was pleasantly surprised that Anna handed me a $30 giftcard being a new client and $15 off coupon for next time. She told me I could combine them towards my highlights. Now, that’s customer service. I don’t know if I could go often because I definitely can’t shell out $75 for a cut every other month but I would definitely use them when I need something done right!

Cristy P

Travelzoo had a coupon for services at this salon and I was pleased beyond my expectations. My hair was done by stylist, Paris, and she did a great job. In fact, my daughter – who is my chief critic – said “Your hair never looked better!” I would definitely recommend this salon.

Geri hetterich

Yelp Review: I had Stephanie today and chopped off more than half of my hair. She made me feel at ease about it and gave me the cutest short haircut I’ve ever seen! So happy with the results. I’m usually never this satisfied with a haircut.

Victoria F. To Stephanie

Yelp Review: Overall: experience was just what I was looking for… I have received a number of compliments on my current hairstyle which hasn’t changed much except the way she cut my layers. I made an appointment only a day prior and had no problem getting in the schedule during the day. Customer service was really great! Immediately upon entering the salon I was offered a cappuccino. And they let me take a moment to drink my beverage then began the wash and cut. Kirsten was recommended to me by my cousin. We have completely different styles (my hair type: medium length, layered and curly; hers: long, layered and straight), so this was good to know she could work with a variety of hair. Overall price for the wash, cut and style was $65; however, I had a groupon deal that brought it down to $35.!.

Cassandra B. To Kirsten

Yelp Review: Kirsten did an amazing job on my hair. Seriously, that girl spent close to four hours on my hair and was so gracious about it. Everyone here is so laid back and down to earth, I always have such a great time. Bit on the pricey side if you have thick hair, but so worth it. You walk out of there feeling like a million bucks. I always recommend Capelli salon to everyone and they always come out of there with a good experience to share. HIGHLY recommend!.

Jenny R. To Kirsten

Yelp Review: Wonderful and welcoming salon. Classy and up to date. From the Latte to my cut! Perfect. Tianna is wonderful! She spent time listening to my wishes and was very thoughtful regarding my physical limitations. I WILL be back. Tianna’s assistant, Risa, gives the best scalp and neck massage! Tianna and Risa ROCK!.

Julie C. To Tianna

Yelp Review: I went to this Capelli Salon on a whim because I found an awesome haircut voucher on Groupon and the reviews looked good. When I called to make an appointment, the receptionist told me not to bother buying and printing the Groupon special, and that they’d honor the deal price when I came in. That small extra step in convenience and customer service started things out on a good note. When I arrived at my appointment, I was warmly welcomed into the adorable salon even though it was busy with customers on a Saturday afternoon. I had only booked time for a haircut, condition and style, but spontaneously asked my stylist Tianna if she could revamp my color. I’d gotten a subtle blonde ombr? months ago that looked more brassy, too golden and dull than vibrant, healthy and ashy like my natural color. Tianna had other clients after me but she didn’t even hesitate before saying yes when I asked for an additional service – and a lengthy one, too! I could tell she was super experienced as she went right to work, whipping up the PERFECT color for a hair overhaul that I hadn’t even realized I’d needed! I am ecstatic with the final product. It’s healthy, she didn’t take too much off, I have a lovely new color and, most importantly, Tianna listened to what I wanted, which is the best customer service quality someone can offer a client, in my opinion. Because I’d heard of the salon via Groupon, I got half off my color and the promised price for everything else. Additional perks: I was given a freshly-made, super yummy cappuccino, bottled water and a gift card for my next appointment from Tianna! Overall, you really can’t ask for a better salon experience. Seriously, go here..

 Audrey S. To Tianna

Yelp Review: Excellent experience! I had booked a hair cut with Amanda and love the results! She did a great job cutting of the split ends but not going too crazy. She listened to what I wanted and I left knowing my next hair cut with definitely be with her. I get my hair colored at Osgood Salon but have had overzealous hair cuts there where I spend months and months growing it out. Amanda was great at giving me exactly what I asked for. I’d recommend this place and Amanda to anyone!

Ruth R. To Amanda

Google Review: Every stylist was friendly and helpful. Not to mention their super awesome assistant (I forget her name). Amanda styled me and I am so thrilled because she is the first person to ever do my hair the way I wanted it. I have very curly mixed hair and luckily she knew how to do it! She was extremely helpful and gave me so much advice on taking care of my hair and stopped at nothing to achieve the color I was looking for. I can’t wait to go back for my trim

Ryan Maples To Amanda

Yelp Review: I’ve been doing my hair here for 3 years and I love Anna Fermanova!! She has been cuting my hair since day one I am not planning on changing salons or her !! 🙂 I always wanted bangs but I was terrified to do it (I get super scared when I need to cut even an inch) and than Anna happened :)! She gave me the best hair style and I couldn’t be more happy. All the staff are nice and welcoming. I would recommend Capelli’s and Anna to everyone!!

Danka T. To Anna

Yelp Review: I was very nervous to get bangs. I went in and Stephanie cut my hair. They are very friendly, the hair wash was very relaxin and for the first time I left the salon loving my new hair style. I found a new salon!!!.

Michelle P. To Stephanie

Citysearch Review: I tried this salon out a few months ago and had a great experience. I would recommend Anna as the best stylist at this salon. She is knowledgeable, friendly, and makes my hair looking gorgeous every time! Thanks Capelli!!

Carla P. To Anna

Yelp Review: went to this Capelli Salon on a whim because I found an awesome haircut voucher on Groupon and the reviews looked good. When I called to make an appointment, the receptionist told me not to bother buying and printing the Groupon special, and that they’d honor the deal price when I came in. That small extra step in convenience and customer service started things out on a good note. When I arrived at my appointment, I was warmly welcomed into the adorable salon even though it was busy with customers on a Saturday afternoon. I had only booked time for a haircut, condition and style, but spontaneously asked my stylist Tianna if she could revamp my color. I’d gotten a subtle blonde ombr? months ago that looked more brassy, too golden and dull than vibrant, healthy and ashy like my natural color. Tianna had other clients after me but she didn’t even hesitate before saying yes when I asked for an additional service – and a lengthy one, too! I could tell she was super experienced as she went right to work, whipping up the PERFECT color for a hair overhaul that I hadn’t even realized I’d needed! I am ecstatic with the final product. It’s healthy, she didn’t take too much off, I have a lovely new color and, most importantly, Tianna listened to what I wanted, which is the best customer service quality someone can offer a client, in my opinion. Because I’d heard of the salon via Groupon, I got half off my color and the promised price for everything else. Additional perks: I was given a freshly-made, super yummy cappuccino, bottled water and a gift card for my next appointment from Tianna! Overall, you really can’t ask for a better salon experience. Seriously, go here.

Jelena Trifkovic. To Anna

Yelp Review: Younes the owner did my cut. It’s the best cut and style I’ve ever gotten. Enough said!!.

Cindy P. To Younes

Facebook Reviews: Thanks to Anna, I have a new look! Highlights & a great cut=new look!

Janet Walker

Citysearch Review: Best Color, Style & Ambiance! I was getting ready for a much-needed Vegas trip and needed a new look! I brought a magazine photo to Younes, we exchanged some ideas of what will and won?t work for me and he went to work with it. I was a little nervous as always, but was beaming when my hair came out absolutely gorgeous! I went from brown hair to golden glowing locks with additional glossy sleek blonde highlights. Not to mention the blow dry & style on my very course hair lasted throughout 5 days! Younes is professional; he?s friendly and fun at the same time! He is definitely someone you look forward to visiting for great hair + conversation! 🙂

Emily T. To Younes

Customer Reviews

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I tried this salon out a few months ago and had a great experience. I would recommend Anna as the best stylist at this salon. She is knowledgeable, friendly, and makes my hair looking gorgeous every time! Thanks Capelli!!

Carla P. To Anna ✪✪✪✪✪

Younes is awesome! I was particularly nervous about what he could do with my hair after a major illness and the treatment. His expertise and compassion was so appreciated. He is very skilled — in coloring, cut and hair extension. I’m his customer as long as I live here — and I’m not going anywhere!.

Megan F. To Younes ✪✪✪✪✪

Yelp Review: Younes the owner did my cut. It’s the best cut and style
I’ve ever gotten. Enough said!!.

Cindy P. To Younes ✪✪✪✪✪